Payments

I accept cancellations and refunds for all orders except made to order items. I can't guarantee their cancellation because I could already have started making them, but please contact me as soon as possible if you want to do so

Shipping

All items usually ship within 1 to 4 weeks. I try to ship all my orders as soon as possible, but sadly this is not my main job and sometimes there can be delays. That's why I keep an open timeframe of 4 weeks, but your order could ship as soon as next day

It takes approximately 3 to 7 business days (Europe) or 7 to 14 business days (US) to reach get to you. Sometimes they may take longer depending on the season (up to 21 business days in Christmas), the postage service, or where you live

Returns & Exchanges

I gladly accept returns and cancellations

Just contact me within: 7 days of delivery

Ship items back to me within: 14 days of delivery

Request a cancellation within: 24 hours of purchase

I don't accept exchanges

But please contact me if you have any problems with your order.

Returns and exchange details

I work hard to ensure all my items are of the utmost quality, but if you are not satisfied with your purchase let me know so we can determine the best course of action which may be a replacement or a return

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